An icon with effects.
Bit Assist’s launcher is a styled icon button. Its attention options include waggle, jump and shockwave effects.
Bit Assist
The Bit Assist alternative with a pet that says hello.
Bit Assist gathers messaging channels behind one floating icon. PetMySite turns the button itself into an animated character that opens your live chat or links, with page messages and analytics on the free plan.
- Free on up to 100 sites
- All five pets included
- Tawk.to, Intercom, Crisp, Zendesk
Bit Assist and PetMySite, round by round.
Both sit in the corner of your website and send visitors somewhere useful. Here is where they differ.
The first hello
A character, not an icon.
Piko, Dottie, Orbi, Wisp or Halo waits in your corner with a personality of its own. It looks around, reacts when visitors pet it and plays an entry animation as your page loads.
PetMySite
Edge PetMySite
The right message on the right page
Page rules are a Pro feature.
Bit Assist’s page-specific display rules and business-hours scheduling come with its Pro plan.
Bit Assist
Smart Bubbles, on the free plan.
Write up to 20 page-specific messages. Match a path such as /pricing or /shop/*, choose a delay, and add a button that opens chat or a link. Matching happens in the visitor’s browser.
PetMySite
Edge PetMySite
Numbers without the surveillance
No analytics on the free version.
Bit Assist’s widget analytics and Google Tag Manager tracking are part of Pro.
Bit Assist
Included, and private by design.
See impressions and chat opens for every site on the free plan. PetMySite widget analytics never record visitor identities, message contents, full page URLs or cookies.
PetMySite
Edge PetMySite
Beyond WordPress
Other websites need Pro.
Bit Assist is a WordPress plugin. Showing its widget on other websites uses its External Publish feature, which is part of Pro.
Bit Assist
Every website, every plan.
Install the free WordPress plugin with no code to paste, or add one script to Shopify, Webflow, Wix, Squarespace, Framer, React or any HTML site.
PetMySite
Edge PetMySite
Channel count
More than 30 channels.
Bit Assist connects over 30 messaging, social and utility channels, including forms, FAQs and WooCommerce order lookups. If you need that range, it covers more.
Bit Assist
Live chat plus the links that matter.
Add up to 10 actions: your live chat, or links to WhatsApp, email, phone, a calendar, help docs, your shop or any page. Two or more open a compact menu.
PetMySite
Edge Bit Assist
PetMySite takes 4 of 5 rounds. Bit Assist takes the channel count.
The whole scorecard.
PetMySite leads on 5 of 8 lines. Ties and the one line Bit Assist wins stay in, so you can judge for yourself.
| Feature |  PetMySite | Bit Assist |
|---|---|---|
| Animated character as the launcher | Included. Five pets, each with its own motion | Not offered. Styled icon button |
| Page-specific messages | Included. Smart Bubbles, free | Paid plan. Pro |
| Launcher analytics | Included. Free, no visitor identity | Paid plan. Pro |
| Websites outside WordPress | Included. One script, free | Paid plan. Pro, via External Publish |
| Free plan | Included. Every feature, up to 100 sites | Partly. One active widget |
| WordPress plugin | Included. Included | Included. Included |
| Opens Tawk.to, Intercom and Crisp | Included. Plus Zendesk | Included. Included |
| Messaging channels | Partly. 4 live chats plus links | Included. 30+ |
When Bit Assist is the better fit
If your support runs across many messaging apps, or you want contact forms, FAQs and WooCommerce order lookups inside one widget, Bit Assist is built for that. If you already have a live chat and want its front door to feel alive, choose PetMySite.
Based on Bit Assist’s public product information, checked September 2026. Plans and features change, so confirm details before you buy. Bit Assist is a trademark of its owner and is not affiliated with PetMySite.
Everything is on the free plan.
Every feature below is free, with no trial clock. Paid plans remove the small “by PetMySite” badge. See pricing
- All five pets, sizes and accent colors
- Live chat and link actions, up to 10
- Smart Bubbles on up to 20 page paths
- Rotating invite messages
- Impressions and chat-open analytics
- WordPress plugin and one-script install
- JavaScript API for custom behavior
- Up to 100 websites per account
Piko
Dottie
Orbi
Wisp
Halo
Switch from Bit Assist in an afternoon.
Preview it on your site
Enter your address and see the pet on a safe capture of your page before you create an account.
Pick a pet, connect your chat
Choose a pet, size and color. Connect your live chat and add links for the channels you still want to offer.
Install, then retire the old widget
Use the WordPress plugin or paste one script. Deactivate Bit Assist once the pet is live, so visitors see one launcher.
Step-by-step guides for WordPress, Shopify, Webflow, Wix and more.
Questions people ask before switching.
Is PetMySite a free alternative to Bit Assist?
Yes. The free plan includes all five pets, chat and link actions, Smart Bubbles, analytics and the WordPress plugin on up to 100 sites. Paid plans only remove the small “by PetMySite” badge.
Does PetMySite work outside WordPress?
Yes, on every plan. Use the WordPress plugin, or paste one script tag on Shopify, Webflow, Wix, Squarespace, Framer, React, Next.js or any HTML website.
Can PetMySite open the live chat I already use?
Yes. Connect Tawk.to, Intercom, Crisp or Zendesk and the pet opens it directly. The pet steps aside while the chat window is open and returns when it closes.
Can I still link visitors to WhatsApp, email or phone?
Yes. Add up to 10 actions, including links for WhatsApp, email, phone, calendars, help docs, your shop or any URL. With more than one action, the pet opens a compact menu.
Does PetMySite collect visitor data?
Widget analytics count impressions and chat opens in aggregate. PetMySite does not record visitor identities, message contents, full page URLs or cookies for them.
Put a pet where the icon used to be.
Preview a pet on your own website in under a minute. Your current chat keeps working the whole time.
